Family Planning Australia (FPA) is the leading provider of reproductive and sexual health services in NSW. As an independent not-for-profit organisation, we offer expert clinical care, information, and advice for everybody in every family as well as education and training and evidence-based research to support doctors, nurses, and other professionals.
Benefits
- Salary Packaging options to receive $15,900 of your salary tax-free
- Up to $2650 meal and entertainment allowance
- Access to paid leave entitlements including rostered days off, annual leave, personal/careers leave, parental leave, study leave
- Learning & development support
Values
- All staff must fully support the FPA values
- FPA is a pro-choice organisation
- Refer to the FPA website for our Vision and Values
About you
You are a proactive individual who thrives on order and logic. You have an eye for detail and a tech savvy approach to systems. With a background in client facing environments, you know how to build an immediate rapport while maintaining professional boundaries. You bring a high level of emotional intelligence to the role, allowing you to navigate complex, sensitive client needs with discretion and confidentiality. Your efficiency, adaptability and strong communication skills enable you to engage with people of all levels.
About the role
- Permanent part time (24 hours per week)
- Fairfield location
The Client Services Officer plays an important role in supporting the operation of Family Planning Australia (FPA) clinics. This is a multi-faceted role which is responsible for providing clerical, administrative and reception support to the clinics and in the clinic appointment call centre. The position is part of a multidisciplinary team.
To Apply
Click here to access the full Position Description
Contact Aries Reyes on ariesr@fpnsw.org.au for a confidential discussion.
Your application must include a:
- Resume (CV); and
- Cover letter outlining how your skills and experience. You must review and refer to the selection criteria listed in the position description in your application.
FPA is an Equal Opportunity Employer and we encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic or ethno-religious minority groups and people with disability.
Please submit your current resume and a cover letter addressing the selection criteria listed in the position description. We will be reviewing applications regularly, and the advertisement may be closed early if the position is successfully recruited to.
Family Planning Australia does not accept unsolicited agency resumes or applications and is not responsible for any fees related to unsolicited agency resumes or applications.
